Małgorzata Krakowian is the Project Management Team Lead at the EGI Foundation. She is responsible for Project Portfolio and Project Management Office implementation and coordination, Risk management and Quality management. She is also Service Management System manager, a primary contact point for all tactical concerns (including planning and development) in the context of the entire EGI Service Management System, aiming to improve EGI service delivery and quality. She has demonstrated a history of working in quality and risk management for multiple projects and EGI. She worked in EGI operations team coordination and supporting EGI Federation infrastructure for several years. She holds a Master degree in Applied Computer Science, finished post-diploma studies in Project Management (IT project management, International project management) and is certified as a Project Management Professional. She is also a trainer and an auditor for FitSM standard and ISO/IEC 27001 standard.